In a realm where the incessant buzz of automated responses and impersonal transactions reigns supreme, there exists a beacon of hope, a fortress of fidelity to the ancient creed that the customer is not just right, but royal. Welcome, weary traveler, to King's Company, a small yet mighty lumber brokerage firm in the quaint land of Gerard, Ohio, where every call is a coronation and every client, a king.
Amidst tales of customer service woe, King's Company stands as a paragon of personal touch, proving that in the kingdom of commerce, genuine care is the most precious commodity. Here, Bo, not just a loyal subject but a knight in shining armor, goes beyond the call of duty, treating wrong numbers as serendipitous summons to showcase the company's largesse.
Then there's John, co-sovereign of this enterprise, who crafts connections not through mere transactions but through shared experiences, whisking customers away on annual pilgrimages to sporting events. These outings serve as investitures, converting business dealings into bonds of loyalty.
Behind the scenes, the wizardry of Marsha, the administrative backbone, keeps the kingdom running smoothly. Her decades-long presence weaves continuity into the narrative of King's Company, serving as a living testament to its enduring legacy and familial bonds.
This tale from the annals of King's Company serves not only as a chronicle of exceptional customer service but as a clarion call to all modern-day merchants and entrepreneurs. It's a reminder that the principles of personal touch, connection, and unwavering commitment to individualized experience are the pillars upon which empires of loyalty are built.
So, as you chart your course through the tumultuous seas of business, remember the legend of King's Company. May it inspire you to hoist the standard of superior service high, making every customer feel not just satisfied but sovereign. Because at King's Company, they don’t just answer calls; they anoint kings. And that, dear reader, is a royal decree worth dialing for.
Donna Bordeaux, CPA with Calculated Moves
Creativity and CPAs don’t generally go together. Most people think of CPAs as nerdy accountants who can’t talk with people. Well, it’s time to break that stereotype. Lively, friendly, and knowledgeable can be a part of your relationship with your CPA as demonstrated by Donna and Chad Bordeaux. They have over 50 years of combined experience as entrepreneurial CPAs. They’ve owned businesses and helped business owners exceed their wildest dreams. They have been able to help businesses earn many times more profit than the average business in the same industry and are passionate about helping industries that help families build great memories.