customer serviceKen Blanchard

Here’s Johnny!

No, I am not talking about Johnny Carson. Or even that character “Little Johnny” who is always in the “dirty jokes.” I am talking about Johnny the Bagger.

A collegue of mine forwarded me this video. He required all of his employees to watch it, and I do not think it is a bad idea for everyone to watch. I was pleased when I opened it to see that Ken Blanchard, one of my favorite authors, was credited on the first slide.

I hope you enjoy. It goes to show that thinking outside the box can truly make a difference when it comes to servicing our customers. Especially the “thinking” part – most of us stop trying to think of new ways to make customers feel special.

I hope you enjoy: Johnny the Bagger

Donna Bordeaux, CPA with Calculated Moves

Creativity and CPAs don’t generally go together.  Most people think of CPAs as nerdy accountants who can’t talk with people.  Well, it’s time to break that stereotype.  Lively, friendly, and knowledgeable can be a part of your relationship with your CPA as demonstrated by Donna and Chad Bordeaux.  They have over 50 years of combined experience as entrepreneurial CPAs.  They’ve owned businesses and helped business owners exceed their wildest dreams.   They have been able to help businesses earn many times more profit than the average business in the same industry and are passionate about helping industries that help families build great memories.